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Service

Individualised Living Options (ILO)

Individualised Living Options, or ILO, are exactly what the name suggests: living arrangements built around you. Rather than fitting into an existing group home or standard SIL model, ILO gives participants the flexibility to design where and how they live, with supports arranged around their specific goals, relationships and lifestyle. First Priority Care supports participants to explore and implement ILO arrangements across Queensland.

Individualised Living Options (ILO) - NDIS service provided by First Priority Care Queensland

What our Individualised Living Options (ILO) include

  • Living independently with drop-in support from a disability provider
  • Living with a host household: an unrelated family or individual who provides support as part of a shared living arrangement
  • Co-residency with a paid support worker in a shared property
  • Living with a natural carer or family member with formalised support arrangements
  • A combination of these approaches at different times of the week

Talk to our care team

We respond to all enquiries within 1 business hour. Free, no obligation.

Who is this service for?

  • ILO exploration: understanding your housing preferences, relationships and support needs
  • Option development: researching and designing the best living model for you
  • ILO proposal preparation for the NDIA: building the funding case for your preferred arrangement
  • Implementation: establishing the support arrangements and onboarding support workers or host households
  • Ongoing support and review: making sure the arrangement is working and adjusting as needed

How we deliver it

SIL (Supported Independent Living) is a funded support for participants who live in a shared home and receive staff support. The support model is relatively structured: workers visit or live in the home to deliver support. ILO is more flexible. It is designed for participants who want to build a living arrangement around their relationships and individual preferences, not just their support needs.

ILO is generally more suitable for participants with lower or more predictable support needs who have a strong sense of how they want to live. SIL is often more appropriate for participants with higher or more complex needs who benefit from a structured, staffed support model. Many participants explore ILO as a pathway toward greater independence.

Talk to our care team

We respond to all enquiries within 1 business hour. Free, no obligation.

NDIS funding

ILO is funded under Core Supports: Assistance with Daily Life or under Supported Independent Living funding, depending on how the arrangement is structured. The exploration and design phase may be funded under Capacity Building: Support Coordination. Your support coordinator plays a central role in the ILO process.

Frequently asked questions: Individualised Living Options (ILO)

Who is ILO suitable for?
ILO tends to work best for participants who have a clear sense of how they want to live, have strong natural networks or relationships they want to build their support around, and are motivated to have more autonomy over their living arrangements. It is not limited to any particular disability type but usually suits participants with moderate rather than very high support needs.
Does ILO replace SIL?
No. ILO and SIL are separate models and both remain available under the NDIS. Some participants will be best suited to SIL; others will thrive under ILO. Some participants transition from SIL to ILO as their independence grows. We can help you think through which model fits your situation.
How long does the ILO process take?
The ILO exploration and design process typically takes 2–4 months from the initial exploration meeting to a finalised funding proposal. Implementation then depends on finding and establishing the right living arrangement. Your support coordinator will guide you through the timeline.

Support coordinator? Refer a participant directly. We respond within 1 business hour.

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Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

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