NDIS Provider in Mackay
First Priority Care is a registered NDIS provider (Registration ID 4-J8DTEN1) delivering nurse-led disability support across the Mackay region. We have locally based support workers and AHPRA-registered nurses across the city and the northern beaches, not teams flown in from elsewhere, so participants get dependable, familiar care. We support complex health needs alongside everyday daily living from Mackay city out to Walkerston and the Pioneer Valley.
- AHPRA-registered nurses on staff
- Audited against NDIS Practice Standards
- 26+ locations covered
NDIS Reg ID
4-J8DTEN1
Clinical team
AHPRA-registered nurses on staff
Mackay coverage
26+ locations across the region
Response
Reply within 1 business hour
Mackay service area
Local teams across Mackay.
We don't have a Mackay office, but our care teams live and work across the region. So the support you get on the Mackay comes from people who genuinely know the area.
Coverage
26+ locations across 5 regions
Phone
1800 402 205
Local knowledge
NDIS support across Mackay and the Pioneer Valley
Mackay sits in the heart of the sugar and mining country of Central Queensland, from the city and the northern beaches at Eimeo and Bucasia out to Walkerston and the Pioneer Valley. It is a region where fly-in services often fall short, so we keep our workers and nurses local, across the city, Mount Pleasant, Andergrove and the surrounds, for support you can actually rely on.
Mackay Base Hospital is the main hospital for the region, and our AHPRA-registered nurses visit participants at home nearby for wound care, medication, PEG and complex care, so coming home after a stay does not mean losing support. If you are weighing up Supported Independent Living or SDA in Mackay, we can talk through the options with you.
What support often looks like in Mackay
A typical Mackay arrangement pairs steady in-home support with a regular nurse visit for a participant around North Mackay or Rural View who wants to stay independent at home. Same workers each week, one coordinator, and a plan the whole household can count on.
Our services
NDIS services we deliver in Mackay
Personalised support to help you live independently and achieve your goals. Funded by your NDIS plan.
Nursing Services
Registered nurses delivering clinical care in your home.
Learn moreNDIS In-Home Services
Personal care, domestic help and daily living support.
Learn more24/7 Complex Care
Round-the-clock support for high and complex needs.
Learn moreSupported Independent Living (SIL)
Daily support in shared or individual accommodation.
Learn moreCommunity Access
Transport and one-on-one support in your community.
Learn moreShort Term Accommodation (Respite)
Supported short-stay accommodation: STA replaced what was called respite.
Learn moreSpecialist Disability Accommodation (SDA)
Purpose-built homes for very high support needs.
Learn moreSupport Coordination
Helping you make the most of your NDIS plan.
Learn moreDisability Transport
Accessible, reliable transport for NDIS participants.
Learn moreMental Health & Psychosocial Support
Consistent, compassionate support for participants with psychosocial disability.
Learn moreLocations we serve
Supporting participants across Mackay
26+ locations covered, with consistent local teams across the region.
Central Mackay
Mackay City, West Mackay, East Mackay, South Mackay, North Mackay, Mount Pleasant
Northern Beaches
Eimeo, Bucasia, Blacks Beach, Shoal Point, Dolphin Heads, Rural View
Northern Suburbs
Beaconsfield, Glenella, Andergrove, Slade Point, Richmond
Southern & Western
Ooralea, Paget, Bakers Creek, Te Kowai, Racecourse
Surrounds
Walkerston, Marian, Mirani, Sarina (contact us to confirm coverage)
Not sure if we cover your area? Call 1800 402 205 or send us a message.
Common questions
Mackay FAQs
Quick answers about NDIS support in Mackay. Can't see your question? Call 1800 402 205.
Do you actually have staff based in Mackay?
Can you support Mackay participants with complex clinical needs?
How quickly can services start in Mackay?
Let's build a Mackay care plan that works for you.
Speak with our care team about your NDIS plan, your goals, and how we can help.