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First Priority Care

A First Priority Care registered nurse supporting an NDIS participant at home

Nurse-Led NDIS Provider

Registered NDIS provider in Queensland.

Nurse-led disability support across Queensland, experienced support workers and registered nurses, for everyday help through to complex care.

Book a Free ConsultationCall 1800 402 205

  • Registered

    NDIS Provider

  • AHPRA

    Registered Nurses

  • Serving

    Queensland

  • Response Within

    1 Business Hour

What we do

NDIS support services across Queensland.

Seven core services, all funded by your NDIS plan. Built around your goals, not our roster.

Nursing Services

Registered nurses for medication management, wound care, tube feeding, catheters and chronic illness, right at home.

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24/7 Complex Care

Round-the-clock support for participants with high and complex needs. One consistent team, clear escalation.

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NDIS In-Home Services

Personal care, meals, laundry, shopping. The everyday things that get harder, done with consistency.

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Community Access

Transport and one-on-one support for appointments, activities and social events.

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Supported Independent Living

Daily support in shared or individual accommodation. Same workers each week, not strangers cycling through.

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Specialist Disability Accommodation

Purpose-built homes for participants with very high support needs, delivered within registered SDA properties.

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Support Coordination

Help to understand your NDIS plan, connect with providers and get the most out of your funding.

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See all services
A First Priority Care support worker engaging with a participant in compassionate, personalized NDIS care
About First Priority Care

Where Your Care Is Our Priority.

Great support starts with really listening. We're a Queensland registered NDIS provider with over five years caring for people with complex needs, disability and ongoing health challenges across Brisbane and the regions nearby.

We stay small on purpose, so you're never just a number. Our nurses, support coordinators and support workers take the time to know you, your routines, your goals and the people who matter most, and they turn up the same way every time.

Everyone on our team is screened and our nurses are AHPRA registered, so your care is safe, steady and built around you.

  • Registered & audited

    NDIS Registration ID 4-J8DTEN1. Audited against the NDIS Practice Standards.

  • Care that fits the life

    Plans designed around your routines, your goals, and the people in your world.

  • The same faces

    Consistent teams who get to know you, not strangers cycling through.

  • Quality, not volume

    We stay deliberately small so every participant gets real attention.

More about us Or call 1800 402 205 →
Service areas

NDIS support across Queensland.

From Brisbane and the Gold Coast through to Cairns, Townsville and beyond. Pick your region to see the locations we cover.

Also across regional Queensland

Not sure if we cover your area?

If you're anywhere in Queensland, we can almost certainly help.

Call 1800 402 205

Brisbane office

Visit us in Coorparoo.

Our Brisbane base. Drop in to talk about your NDIS plan, meet our care team, or simply put a face to the people supporting you.

What participants say

Anonymised feedback from people we've cared for.

Names and identifying details are removed to protect participant privacy. Audience, condition category, region and duration only.

The nursing team has been brilliant with my dad's wound care. Patient with him, patient with us, and clinically sharp.

Family member · Brisbane North

neurological support · 2 years with us

Same faces every week, careful handovers, and someone always answers the phone. After two other providers, that's everything.

NDIS participant · Logan

complex care support · 1 year with us

I refer a lot of clients here. They turn up when they say they will, and they tell me straight if something isn't working.

Support coordinator · Ipswich

multiple disabilities support · 2 years with us

A group of friends laughing together outdoors, including a young person who uses a wheelchair
Who we look after

Conditions we regularly support.

Our team works with participants across the full disability spectrum: neurological, developmental, physical, sensory and psychosocial. Person-centred care, whatever the diagnosis.

Neurological

Brain, spinal cord and nervous-system conditions.

  • Acquired Brain Injury (ABI)
  • Cerebral Palsy
  • Multiple Sclerosis (MS)
  • Motor Neurone Disease (MND)
  • Muscular Dystrophy
  • Parkinson's Disease
  • Huntington's Disease
  • Epilepsy
  • Stroke

Often paired with

Nursing • 24/7 Complex Care • In-Home Support

Developmental

Lifelong cognitive and intellectual disabilities.

  • Autism Spectrum Disorder (ASD)
  • Down Syndrome
  • Intellectual disability

Often paired with

SIL • In-Home Support • Community Access

Physical & sensory

Mobility, vision and hearing.

  • Spinal Cord Injury
  • Vision impairment
  • Hearing impairment

Often paired with

In-Home Support • Nursing • Community Access

Mental health

Psychosocial disability and trauma-related conditions.

  • Mental illness and psychosocial disability
  • PTSD

Often paired with

Community Access • In-Home Support • SIL

Don't see your condition? Let's talk.

If you have an NDIS plan, get in touch. We can almost certainly help.

Call 1800 402 205
Our approach

How we work with you.

Three simple steps. No surprises.

First Priority Care team listening to participant's needs and goals

Step 01

Listen first.

We start by understanding your goals, your routines, and the people in your life.

Care coordinator planning personalized NDIS care with participant and family

Step 02

Plan together.

We translate your NDIS plan into a personalised care plan. Clinical, practical, and honest.

First Priority Care support worker providing consistent, reliable daily care

Step 03

Show up, every day.

Consistent teams, careful handovers, clear communication. The care stays steady.

By the numbers

A team that shows up, every time.

5+

Years of trusted care

Across Queensland families

6

Service regions

Greater Brisbane & SE QLD

24/7

Care availability

For complex needs

Friendly First Priority Care support worker providing compassionate NDIS care
FAQs

Frequently asked questions.

Quick answers about how we work, what we cover, and how to get started.

What happens if my regular support worker is unwell?
We plan for it. Every participant has a documented care plan with a primary and secondary worker, both of whom have met you before any shift. If your primary is unavailable, your secondary covers, with no break in continuity. For urgent unplanned leave outside business hours, our on-call coordinator answers on 1800 402 205 and routes a familiar replacement. We never send a stranger you haven't met.
How much does this cost me?
Nothing out of pocket. All our services are billed at NDIS price-guide rates and paid by your NDIS plan (or your plan manager). The first call to talk through your needs is free, with no obligation.
How quickly can you begin services?
Most participants start within 5–10 business days of a completed intake and signed service agreement. We acknowledge every enquiry within one business hour. For urgent or hospital-discharge situations, tell us when you call and we'll push it forward.
Is First Priority Care a registered NDIS provider?
Yes. First Priority Care is a fully registered NDIS provider. Our NDIS Registration ID is 4-J8DTEN1. We are audited against the NDIS Practice Standards and Quality Indicators.
What areas do you service in Queensland?
We service Brisbane (North and South), Logan, Ipswich, Gold Coast and Redlands. If you're just outside these areas, give us a call. We may still be able to help, or point you to the right provider.
How do I start with First Priority Care?
Call us on 1800 402 205, email info@firstprioritycare.com.au or complete our online referral form. We'll get back to you within one business hour to discuss your needs and begin building your care plan.
Do I need an NDIS plan to access your services?
Yes, our services are funded through an NDIS plan. If you don't have a plan yet, visit our NDIS Guide page for a plain-English walkthrough, or call us and we'll point you in the right direction.
Can you support participants with complex clinical needs?
Absolutely. Our AHPRA-registered nursing team provides clinical supports including PEG management, suctioning, wound care, catheter management and complex medication administration. Our 24/7 Complex Care service is built for participants with high and complex needs.
What if it's not working out?
You can change providers at any time. That's your right under the NDIS. Our service agreements have a standard 14-day notice period, no fees, no questions. If something isn't working, please tell us first. We'd rather fix it than lose you.
Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

1800 402 205Send a message
Call 1800 402 205Book now