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Service

Mental Health & Psychosocial Support

Mental health conditions can be as disabling as physical ones, and the NDIS recognises this. Participants with a psychosocial disability (a disability arising from a mental health condition) can access NDIS supports to help them live independently, build resilience and participate in the community. First Priority Care provides consistent, compassionate mental health and psychosocial support across Queensland.

Mental Health & Psychosocial Support - NDIS service provided by First Priority Care Queensland

What our Mental Health & Psychosocial Support include

  • Daily living support: helping participants maintain routines, self-care, meal preparation and household management
  • Community access: supporting participants to attend mental health appointments, social activities and community programs
  • Skill building: working towards goals like independent living, social connection and vocational participation
  • Consistent, relationship-based support: the same worker building trust and rapport over time
  • Crisis support and de-escalation: within a clear, documented plan developed with the participant and their mental health team
  • Coordination with mental health clinicians: ensuring supports complement clinical treatment
  • Medication support: prompting for self-administered medications under a documented protocol
  • Hospital transition support: maintaining connection and routine during and after psychiatric admissions

Talk to our care team

We respond to all enquiries within 1 business hour. Free, no obligation.

How we deliver it

Mental health support works best when it is relationship-based, recovery-focused and consistent. We match participants with support workers who understand mental health and are trained in trauma-informed, recovery-oriented practice. We don't rotate new faces through. We build relationships and maintain them.

We work alongside your existing mental health team, not in competition with it. Your psychiatrist, psychologist and case manager remain central to your care. We are the day-to-day support that helps you maintain the life you're building.

Talk to our care team

We respond to all enquiries within 1 business hour. Free, no obligation.

NDIS funding

Psychosocial support is funded under Core Supports: Assistance with Daily Life or Assistance with Social, Economic and Community Participation, depending on the nature of supports. Support Coordination (including Specialist Support Coordination for complex presentations) is also often included in plans for participants with psychosocial disability.

Frequently asked questions: Mental Health & Psychosocial Support

Can I access NDIS mental health support if I'm already seeing a psychiatrist?
Yes. NDIS psychosocial support is separate from clinical mental health treatment. The NDIS funds practical daily living support; your mental health team provides clinical treatment. The two work alongside each other. In fact, having strong daily living support often improves clinical outcomes.
What if my needs change or I experience a crisis?
We develop a clear crisis plan with you and your mental health team before supports begin. This covers early warning signs, de-escalation strategies, when to contact your mental health team and when to call emergency services. Our support workers are trained in these plans and know exactly what to do.
Do you support participants with dual diagnoses, mental health and physical disability?
Yes. Many of our participants have both physical health conditions and psychosocial disability. Our nursing team and support workers collaborate to ensure clinical health supports and mental health supports are delivered as part of a coherent, whole-person care plan.

Support coordinator? Refer a participant directly. We respond within 1 business hour.

Refer a participant
Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

Call 1800 402 205Book now