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Hospital to home

NDIS Hospital-to-Home Discharge Support

Coming home from hospital with NDIS support? Our registered nurses set up safe, rapid in-home care for discharge, so the move from a hospital bed to your own home is smooth, clinically sound and ready from day one.

Hospital to home

The transition home, done right.

Leaving hospital is a vulnerable moment. The clinical needs that were being managed on a ward don't disappear at the door. Wounds still need dressing, PEG feeds still need running, medications still need managing. Without the right support in place, too many participants end up straight back in hospital.

First Priority Care exists to prevent exactly that. Because we have AHPRA-registered nurses on staff, we can set up clinically capable in-home support quickly, bridging the gap between a hospital bed and safe, sustainable care at home. We coordinate with the discharge team, build a nursing care plan, and have the right people and equipment ready before the participant gets home.

Rapid intake

Fast, nurse-led setup.

From the first call to the first shift, the discharge transition is led by a registered nurse.

  1. 1

    Call us as soon as discharge is on the horizon

    Tell us a discharge is being planned. We acknowledge every enquiry within one business hour, and we push hospital-discharge situations forward. The earlier we know, the smoother the transition.

  2. 2

    Rapid nurse-led clinical intake

    A registered nurse completes a clinical intake assessment, understanding the participant's health needs, the discharge plan and the supports required at home, then builds a nursing care plan.

  3. 3

    Set up the home and the team

    We confirm the support roster, ensure any workers are trained and signed off on the clinical tasks involved, and coordinate equipment and consumables so everything is ready before the participant walks back through the door.

  4. 4

    Begin support, without a gap

    Most participants begin within 5–10 business days of a completed intake and signed service agreement, and we work to align the start date with the discharge date so support is in place from day one.

Clinical supports

The care available on discharge.

Our registered nurses deliver the clinical supports most often needed when coming home from hospital, in your own home, with no clinic visit required:

  • Wound care and management: assessment, dressing changes and monitoring of acute and chronic wounds
  • PEG and enteral feeding: tube feeding setup, administration and site care
  • Urinary catheter management: maintenance and monitoring of indwelling and suprapubic catheters
  • Tracheostomy care: routine care, inner cannula changes and emergency management
  • Medication management and administration: oral, topical, inhaled and injectable
  • Airway suctioning: oral and nasopharyngeal suctioning for secretion management
  • Vital sign monitoring: blood pressure, oxygen saturation, blood glucose and clinical observations
  • 24/7 complex care: round-the-clock support with clinical oversight for high and complex needs

Explore our 24/7 complex care and nursing services in detail.

Coordination

Joined up with your discharge team.

A safe discharge depends on everyone being on the same page. We connect the hospital, the support coordinator and the home care team so nothing falls through the cracks.

  • We liaise with hospital discharge planners and treating teams on the supports needed for a safe discharge.
  • We keep the participant's support coordinator informed at every step of the transition.
  • Our nurses review the discharge summary and clinical instructions so nothing is lost between hospital and home.
  • We confirm billing with the plan manager (or the NDIA) before the first shift so support can start without delay.

Support coordinators, see our information for support coordinators for how we handle referrals and rapid intake.

FAQs

Hospital discharge support, your questions.

How quickly can you set up NDIS support after a hospital discharge in Brisbane?
We prioritise hospital-discharge situations. Most participants begin within 5–10 business days of a completed intake and signed service agreement, and we acknowledge every enquiry within one business hour. Tell us when you call that it's a discharge and we'll push it forward. The earlier we hear from you, the more closely we can align your start date with your discharge date.
What clinical supports can your nurses provide on discharge?
Our AHPRA-registered nurses provide wound care, PEG and enteral feeding, urinary catheter management, tracheostomy care, medication management and administration, airway suctioning and vital sign monitoring, and our 24/7 complex care service supports participants with high and complex needs. All clinical care is delivered by registered nurses, with support workers assisting only where trained and assessed as competent.
Do you work with hospital discharge teams and support coordinators?
Yes. We coordinate directly with hospital discharge planners and treating teams on the supports needed for a safe discharge, and we keep the participant's support coordinator informed throughout. Our nurses review the discharge summary and clinical instructions so the home care team starts fully informed.
Which Brisbane hospitals do you support discharges from?
We support NDIS participants returning home from hospitals across Queensland, including major hospitals such as the Princess Alexandra Hospital, Logan Hospital, QEII Jubilee Hospital and Gold Coast University Hospital. We are an independent NDIS provider and are not formally affiliated with any hospital; we simply set up safe in-home support wherever a participant is being discharged within our service area.
Do I need an NDIS plan to access hospital discharge support?
Our supports are funded through an NDIS plan. If the participant has an active plan, we can arrange clinical and daily living support on discharge. If there isn't a plan in place yet, call us and we'll talk through the options and point you in the right direction.
Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

Call 1800 402 205Book now