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First Priority Care

24/7 Complex Care

24/7 Complex Care NDIS Support in Brisbane

First Priority Care provides 24/7 NDIS complex care for participants with high and complex needs across greater Brisbane. We build consistent, dedicated care teams around each participant, not random rosters, and maintain clinical oversight through our AHPRA-registered nursing team. Complex care done right doesn't change faces every shift.

Quick answer

Who provides 24/7 NDIS complex care in Brisbane?

First Priority Care provides 24 hour NDIS complex care across greater Brisbane, with nursing oversight and consistent rostered teams. Support runs day and night for participants with high clinical needs, including ventilation, tracheostomy and complex bowel care. Escalation goes to a registered nurse, not an after hours answering service.

Our 24/7 Complex Care in Brisbane

  • Continuous personal care and clinical support throughout the day and night
  • Nursing oversight for participants with complex health needs
  • Consistent care teams with documented handover protocols
  • Emergency and escalation management with 24-hour clinical access
  • Regular care plan review and stakeholder communication

Areas We Serve in Brisbane

  • Inner Brisbane
  • Brisbane North and South
  • Brisbane East and West
  • Inner and outer suburban Brisbane

Can't see your area? Call 1800 402 205. If you're anywhere in the Brisbane area, we can almost certainly help.

Delivering 24/7 Complex Care in Brisbane

Round the clock rosters only work if the team lives near the participant. Brisbane is large enough that we build 24 hour teams from workers on the same side of the river as the participant, so a 2am shift change does not depend on somebody crossing the city.

Getting Started with NDIS Support in Brisbane

  1. 01

    Call 1800 402 205 or submit our referral form online

  2. 02

    Intake conversation within one business hour

  3. 03

    Care plan and service agreement built together

  4. 04

    Services begin within 5–10 business days of completed intake

Frequently Asked Questions | 24/7 Complex Care Brisbane

How do you keep a 24 hour roster consistent across Brisbane?
By building each team from workers based in that part of Brisbane rather than filling shifts from a city-wide pool. Fewer faces, shorter commutes and fewer last minute changes. For complex care that consistency is clinical, not just convenient, because handover quality decides whether small changes get noticed.
What happens overnight if something clinical goes wrong?
The worker on shift escalates to an on-call registered nurse, who decides whether it is managed at home or needs an ambulance. Brisbane has four tertiary hospitals, so the nurse also knows which one your participant's treating team sits at, which matters at 3am.
Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

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