24/7 Complex Care

24/7 Complex Care NDIS Support on the Gold Coast

First Priority Care provides 24/7 NDIS complex care across the Gold Coast for participants with high and complex needs. Our Gold Coast complex care teams include both experienced disability support workers and AHPRA-registered nurses, so clinical needs are met at every hour.

Quick answer

Who provides 24/7 NDIS complex care on the Gold Coast?

First Priority Care provides 24 hour NDIS complex care across the Gold Coast, from Coomera to Coolangatta, with registered nurse oversight. Support covers ventilation, tracheostomy, PEG feeding and complex bowel care. Gold Coast University Hospital at Southport is the tertiary escalation point for most participants in the region.

Our 24/7 Complex Care in Gold Coast

Continuous personal care and clinical support throughout the day and night
Nursing oversight for participants with complex health needs
Consistent care teams with documented handover protocols
Emergency and escalation management with 24-hour clinical access
Regular care plan review and stakeholder communication

Areas We Serve in Gold Coast

Southport, Labrador, Runaway Bay
Surfers Paradise, Broadbeach, Burleigh
Robina, Varsity Lakes, Mudgeeraba
Upper Coomera, Ormeau, Pimpama

Can't see your area? Call 1800 402 205. If you're anywhere in the Gold Coast area, we can almost certainly help.

Delivering 24/7 Complex Care in Gold Coast

On a 50km strip, a shift change that crosses the whole coast is a shift change that eventually fails. We build Gold Coast complex care teams within the northern or southern half, so the handover at 10pm is a ten minute drive rather than a run down the M1.

Getting Started with NDIS Support in Gold Coast

01
Call 1800 402 205 or submit our referral form online
02
Intake conversation within one business hour
03
Care plan and service agreement built together
04
Services begin within 5–10 business days of completed intake

Frequently Asked Questions | 24/7 Complex Care Gold Coast

Which hospital would an overnight escalation go to on the Gold Coast?

Usually Gold Coast University Hospital at Southport, which is the tertiary centre for the region, or Robina Hospital for participants in the south. Our on-call nurse knows which treating team is involved and will call ahead rather than sending you to an emergency department cold.

Do you provide 24 hour care in Gold Coast apartment buildings?

Yes, and we plan for it specifically. Overnight access, lift availability and after hours building entry all have to be sorted before a 24 hour roster starts, otherwise a night shift worker is locked out at 11pm. We work that through with you and the building manager at setup.

Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

1800 402 205 Send a message