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First Priority Care

24/7 Complex Care

24/7 Complex Care NDIS Support in Redlands

First Priority Care provides 24/7 NDIS complex care across the Redlands Coast for participants with high and complex needs. Our care teams serve Cleveland, Capalaba, Victoria Point and surrounding suburbs with consistent, AHPRA-nurse-backed support, day and night, seven days a week.

Quick answer

Who provides 24/7 NDIS complex care in the Redlands?

First Priority Care provides 24 hour NDIS complex care across Redland City, including Cleveland, Capalaba, Victoria Point and Redland Bay, with registered nurse oversight. Support covers ventilation, tracheostomy, PEG feeding and complex bowel care, with clinical escalation to Redland Hospital at Cleveland when it is needed.

Our 24/7 Complex Care in Redlands

  • Continuous personal care and clinical support throughout the day and night
  • Nursing oversight for participants with complex health needs
  • Consistent care teams with documented handover protocols
  • Emergency and escalation management with 24-hour clinical access
  • Regular care plan review and stakeholder communication

Areas We Serve in Redlands

  • Capalaba, Alexandra Hills, Gumdale
  • Cleveland, Ormiston, Wellington Point, Thornlands
  • Victoria Point, Redland Bay, Birkdale
  • Sheldon, Tingalpa, Chandler

Can't see your area? Call 1800 402 205. If you're anywhere in the Redlands area, we can almost certainly help.

Delivering 24/7 Complex Care in Redlands

Continuous care on the bay islands is a different proposition to the mainland, because the last ferry sets a hard limit on when a shift can change. Island 24 hour arrangements have to be built around the timetable, and we will tell you plainly if a roster cannot be staffed safely.

Getting Started with NDIS Support in Redlands

  1. 01

    Call 1800 402 205 or submit our referral form online

  2. 02

    Intake conversation within one business hour

  3. 03

    Care plan and service agreement built together

  4. 04

    Services begin within 5–10 business days of completed intake

Frequently Asked Questions | 24/7 Complex Care Redlands

Can you staff 24 hour care on the southern Moreton Bay islands?
Sometimes, and it depends entirely on the roster. The ferry timetable limits when shifts can change, so island 24 hour care usually needs longer shift blocks and workers who live on the island. Call 1800 402 205 and we will give you a straight answer for your island rather than a maybe.
How far is emergency escalation from Redlands participants?
Redland Hospital at Cleveland covers most of the mainland Redlands and is close for Cleveland, Wellington Point and Victoria Point participants. For the bay islands, escalation involves Queensland Ambulance and, when needed, marine or air transfer, which is a factor we plan for explicitly.
Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

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